1. I broke a piece, what is your warranty policy?
Answer: if any components are broken within 365 days of the purchase, we will replace it at no charge, only shipping costs.
2. What is your return policy?
Answer: If you feel that this product is not right for you, or failed to use it for any reason within 90 days of purchase, you are eligible for a full value refund. The product must be returned in the unused condition. Customer is fully responsible for all shipping costs and import fees.
*Guarantee does not cover lost or stolen products
3. What if I'm not satisfied with the product?
Answer: We follow a 30 Day Love It policy. Daymaker Touring offers a 30 day satisfaction guarantee policy extending to customers to use the product for up to 1 month from the date of purchase, and if they are dissatisfied with the product, they may return it for a full value warranty or replacement. Customer is fully responsible for all shipping costs and import fees.
*If the Daymaker Touring Product was purchased during the preseason, Northern Hemisphere customers will have 1 month from the date of their first use or January 1st (July 31st for Southern Hemisphere Customers), whichever date comes first, to use this 30 day satisfaction guarantee.