1. I broke a piece, what is your warranty policy?
Answer: if any components are broken within 365 days of the purchase, we will replace it at no charge, only shipping costs.
2. What is your return policy?
If you have failed to use it for any reason within 90 days of purchase, you are eligible for a full value refund. The product must be returned in the unused condition and original product packaging. Customer is fully responsible for all shipping costs and import fees.
*Guarantee does not cover lost or stolen products, but please email us if this is the case
3. What if I'm not satisfied with the product?
Try it before you buy it! we offer a Daymakers rental service . This service allows you to rent Alpine Adapters weekly to see if alpine touring, or the Daymakers are right for you. After the pre-purchased rental period, if you decide that you like the product and would like to purchase it, we will credit 100% of your rental fee and shipping cost towards purchasing a pair of the adapters!
If the product has been purchased and used, and you would still like to return this product, it will be treated at the value of a rental. Rental fees are $80/week for the Daymakers Alpine Ski Touring Adapter.